Return and Exchange Policy
At Maria Farbinni, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer returns and exchanges under the following conditions:
Veils:
• Return Window: Returns and exchanges are accepted within 10 days from the delivery date.
• Condition: The veil must be in its original condition, unworn, and with the tags still attached.
• Refund Process: Once we receive and inspect the veil, if it meets the return criteria, we will process your refund. Please note that refunds will be issued to the original payment method.
• Exchanges: You may exchange your veil for another style or size within the 10-day window, provided it is in original, unworn condition.
Bridal Robes:
• Return Window: Returns are accepted within 10 days from the delivery date.
• Condition: The bridal robe must be unworn, in its original condition, and have all tags attached.
• Refund Process: Once we receive the robe and confirm it meets the return criteria, we will process your refund. Refunds will be credited back to the original payment method.
General Return Guidelines:
• Shipping Fees: Customers are responsible for return shipping costs, unless the item arrived damaged or was incorrect.
• Processing Time: Please allow 5-7 business days after we receive your return for it to be processed.
If you have any questions or need assistance, please contact our customer service team at order@mariafarbinni.com. We’re here to help!
Thank you for shopping with Maria Farbinni!
Veils:
• Return Window: Returns and exchanges are accepted within 10 days from the delivery date.
• Condition: The veil must be in its original condition, unworn, and with the tags still attached.
• Refund Process: Once we receive and inspect the veil, if it meets the return criteria, we will process your refund. Please note that refunds will be issued to the original payment method.
• Exchanges: You may exchange your veil for another style or size within the 10-day window, provided it is in original, unworn condition.
Bridal Robes:
• Return Window: Returns are accepted within 10 days from the delivery date.
• Condition: The bridal robe must be unworn, in its original condition, and have all tags attached.
• Refund Process: Once we receive the robe and confirm it meets the return criteria, we will process your refund. Refunds will be credited back to the original payment method.
General Return Guidelines:
• Shipping Fees: Customers are responsible for return shipping costs, unless the item arrived damaged or was incorrect.
• Processing Time: Please allow 5-7 business days after we receive your return for it to be processed.
If you have any questions or need assistance, please contact our customer service team at order@mariafarbinni.com. We’re here to help!
Thank you for shopping with Maria Farbinni!